RETURN/REFUND

All orders are shipped from South Korea

DUE TO COVID situation and for hygienic reasons, we DO NOT accept any returns. All sales are FINAL.

We do not accept any exchanges at this moment. 

We apologize for any inconvenience this may cause. Thank you for your understanding during this time!

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right, you can contact us at info@theglowshop.ca

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.