Canada, United States, Australia, United Kingdom
FREE Shipping over $75 - under 1.5 kg
Heavy Shipping - Over 1.5 kg
Standard Shipping - Under $75
All orders are safely delivered by a secure valid tracking system. Our goal is to offer you the best shipping options. Shipments vary widely from country to country. Shipping costs are non-refundable. (If you receive a refund, the cost of return shipping will be deducted from your refund.)
Business days are monday-friday, excluding holidays within each country. Our handling time(Processing time) is about 3 days. Shipping Speed, excluding handling time is 7-21 days.
Please ensure the shipping address entered at checkout is accurate, complete, and valid.
Packages sent back to us due to incorrect, incomplete, and/or undeliverable address may be subject to additional fees if a re-delivery is requested.
Packages sent back to us for non-payment of customs fees may be subject to additional fees if a re-delivery is requested.
If a refund is requested, any costs incurred on the package during transit (including original shipping cost, package return shipping costs, applicable taxes, and applicable duties) will be deducted from the refund amount.
For parcels delivered to an outdoor community mailbox in hot or cold temperatures, please ensure you retrieve your package as soon as possible to avoid items from being compromised. The Glow Beauty Shop cannot be responsible for items damaged due to weather/temperature-related complications.
Duty and TaxYour order will be shipped DDU (Delivered Duty Unpaid).When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.These charges will typically be due once the shipped goods arrive at the country of destination. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment.You are responsible for ensuring to comply with laws and regulations of the country of destination.The Glow Beauty Shop do not have any responsibility on these additional charges that may apply.Certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order.For further information, please consult your local customs office. Otherwise, please do not hesitate to ask! Contact us by email. We do our best to help you.
Shipping InsuranceShipping insurance is included in the shipping cost. Shipment Insurance provides the peace of mind that your purchases are protected in the event of loss or damage in transit.